Privacy Policy

At ExpertEcom, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

When you register as a Working Partner, Franchise, or Customer, we may collect the following personal information:

• Full Name, Email Address, and Phone Number.
• KYC Documents (Aadhar Card, PAN Card, Passport Size Photo) strictly for identity verification.
• Bank Account details (Account Number, IFSC) for commission payouts.

2. How We Use Your Information

Your data is collected strictly to:

• Process your service requests (like GST Registration, ITR filing).
• Verify your identity to prevent fraudulent activities.
• Calculate and transfer commissions directly to your bank account safely.
• Send important service updates, notifications, and promotional messages.

3. Payment Gateway & Financial Data

We use highly secure, RBI-approved third-party payment gateways (like Cashfree Payments) to process your transactions. We do not store your Credit/Debit Card numbers, CVV, or UPI PINs on our servers. All transactions are 256-bit encrypted.

4. Data Sharing & Security

We do not sell, rent, or trade your personal or client data to third parties for marketing purposes. Your data may only be shared with authorized Government bodies or Banks strictly when required to fulfill a service request (e.g., applying for a Bank Loan or GST number).

5. Cookies

We use cookies to improve user experience, manage active login sessions, and analyze website traffic. You can choose to disable cookies through your browser settings, though it may affect platform functionality.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact our support team at support@expertecom.in.